Welcome to JAM!

Live True Wireless Bluetooth® Earbuds

Live True Wireless Bluetooth® Earbuds

Live True Wireless Bluetooth® Earbuds

More Views

Live True Wireless Bluetooth® Earbuds

Availability: In stock

The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 15 charges for 48 hours of playtime). No lie--use the case as a back-up battery for other devices, too.

* Required Fields

The wireless Live True earbuds have up to 3 hours of playtime, and the carrying case doubles as a charger (good for up to 15 charges for 48 hours of playtime). No lie--use the case as a back-up battery for other devices, too.

Stay Put

Ultra-light silicone is ergonomically designed to sit comfortably in your ears for hours.

Wireless Freedom

Be free from any cables or neckbands for unrestricted movement.

True wireless

Take the Call

Answer your phone without disconnecting your Live True earphones.

Hands-free calling

Quick Specs

Diagram HX-EP900
  • Height: 3.23 in
  • Width: 2.00 in
  • Depth: 1.44 in
  • Weight: 0.25 lbs
  • Playtime (3 hours)
    Playtime (3 hours)
  • Bluetooth®
  • Sweat & Rain Resistant (IPX4)
    Sweat & Rain Resistant (IPX4)
  • Hands-Free Calling
    Hands-Free Calling
  • Truly Wireless
    Truly Wireless

In the Box

Packaging HX-EP900
In the Box HX-EP900
  • Live True earbuds
  • Charging case
  • 4-size ear tips: XS, S, M, L
  • 3-size double ear tips: S, M, L
  • USB charging cable
  • Quick Start Guide

Customer Reviews

Live True Wireless Bluetooth® Earbuds is rated 3.6 out of 5 by 352.
Rated 1 out of 5 by from Terrible for the insane price. Bought these a month ago and within the first two weeks the left side speaker stopped working. tried to get a refund or repair but the UK customer service is terrible. Definitely would not recommend.
Date published: 2020-11-08
Rated 5 out of 5 by from The most durable headphones I’ve owned I’m leaving this review for one reason only: my dog, on two separate occasions, tore apart both earbuds. I snapped the grey part back on, placed the button relatively close to the sensor, and they both still work. I’ve never had a pair of headphones that were worked over by a dog and lived to tell the tale. When they inevitably fall apart or stop working, I will definitely buy another pair.
Date published: 2020-10-26
Rated 1 out of 5 by from mono only One day only. Tried several times (including troubleshooting, but earbuds don't connect with each other. Only mono is visible.Light doesn't come on one of the headphones, so recharged in case, switching. Problem probably with case. Should not be this much trouble. Will return.
Date published: 2020-10-05
Rated 4 out of 5 by from Great Product Love my wireless headphones!! My only reason for not giving 5 stars is after a few months the charging case isn't working properly so it takes much longer to charge.
Date published: 2020-08-16
Rated 2 out of 5 by from Unreliable Connectivity Sound and comfort are great. Only issue, which in my opinion is a big one, is they are extremely inconsistent when it comes to connection. Some days they work pretty well. Some days i cant get them to stay connected for longer than 2-3 min at a time! For the amount of reviews that say the same thing i really hope they take this seriously and address this seeing as for a few bucks more you can get a solid true wireless earbud!
Date published: 2020-08-13
Rated 2 out of 5 by from Great sound but some probably Bought the about a 2 month ofter vacation and work great but they never stayed connected to my android A10E I had to reconnect then evry 3 minutes the longest time they stayed connected is 20 min the battery time is very short (time of battery:52 minutes and 26 seconds *was time 3 time and that the average I got * but besides that I love them the comfortable but thet the only problems I have
Date published: 2020-08-09
Rated 4 out of 5 by from 2 years and still working strong I've had these earbuds for 2 years now. Though I cant seem to get them to sync to eachother I only use one at a time to let the other charge. All in all I have loved using them and will be passing them down to my wife who needs them more than I do
Date published: 2020-08-01
Rated 1 out of 5 by from Buyer beware I tried to leave a review regarding both the defective product I purchased along with the fact it took multiple attempts to contact customer service it took over 1 month for them to akwnoledge my attempts to make a warrenty claim. The company also stated my first review" didn't meat their guidlines" despite only politely describing my experience.
Date published: 2020-06-17
Rated 2 out of 5 by from Relic from 2016 These may have been worth the price back in 2016 (when apparently it won the Red Dot Award for Design) but in 2020 there are better earbuds to be had at a fraction of the price. Compared to others in its price range, these are bulky, clunky, and frustratingly basic — no volume controls and only picks up phone calls in one earbud for starters! Unless you can find them for around ten bucks, not a smart purchase in the least.
Date published: 2020-06-16
Rated 2 out of 5 by from Bad sound quality when volume high Sound quality is poor when volume is high, earbuds took a while to pair together and couldn’t find phone at first but once this was done it connected much easier and faster. No where near as good as any other jam products I have tried.
Date published: 2020-06-15
Rated 1 out of 5 by from Loved the sound but Got these as a gift and they worked great for about a week. Now they they will not sink to each other. I tried all of the trouble shooting steps with no change. I dont use ear buds often. So they sat for a while (2 months). Now they are junk.
Date published: 2020-06-07
Rated 3 out of 5 by from Great sound but unreliable I love these earbuds! The sound is great and easy to use most of the time and battery life is great. I have had to replace the live true earbuds 5 times (paid for 2 pairs, 3 more were warranty replacements) because they do not like to sync with each other. The company is usually pretty responsive and I'm happy with my earbuds but I already need a replacement for my new pair of earbuds i bought about 2-3 weeks ago. TL,DR: Great sound and battery, until they stop syncing with each other.
Date published: 2020-06-03
Rated 3 out of 5 by from Jam live true earbuds I liked everything about this product. Design and comfort were good. The big problem was that the connection dropped repeatedly. Since returned.
Date published: 2020-06-02
Rated 3 out of 5 by from Struggling to keep them in There a bit uncomfortable and they fall out, but I’m still getting used to them and trying to find best size tip to use.
Date published: 2020-05-27
Rated 1 out of 5 by from Disappointed I purchased these for work use, mainly for phone use. Only one ear works for the phone, for some reason, this was intended? I simply cannot use them to talk on the phone as those I am communicating with state that they cannot hear me. I have had to revert back to cable headphones. At the same time, I purchased a set of buds for a family member.1/5th of the cost, and these work perfectly, sound in both ears and no complaints from those I am speaking to on the phone.
Date published: 2020-05-25
Rated 5 out of 5 by from Exactly what I was looking for. Simple instructions and easy to use perfect for the job.
Date published: 2020-05-13
Rated 1 out of 5 by from It doesn't connect to each other and not work properly
Date published: 2020-05-05
Rated 2 out of 5 by from Manufacturing issues I have had these for about three years. They were a gift ,otherwise I had returned them by now.. Although the portable charging case seems to be promising coming even with a bluetooth port to charge other devices that simply is not the case. 0ne headphone charges well in comparison to the other and it's a serious constant issue . If you purchase these be prepared to have bluetooth sound for about 2/3 hrs and the rest of the time in mono mode *Shrug
Date published: 2020-04-14
Rated 5 out of 5 by from Amazing product Fantastic hedphones and perfect sound quality. Only down side is that 3 hours of battery seems to be a bit too less to fully appreciate this product and make it last longer.
Date published: 2020-04-02
Rated 4 out of 5 by from Ear buds Nice fit & great sound what more do you need. Would give it 5 stars but always room for improvement
Date published: 2020-04-01
Rated 1 out of 5 by from It can only pair 1 side at a time. Design is poor Dedign poor, way too big. Pairs only 1 side at a time with mobile. Both cannot be pair to work simultaneously. I returned it the next day
Date published: 2020-03-11
Rated 5 out of 5 by from Good things come in small packages Lovely set of ear phones would highly recommend
Date published: 2020-02-25
Rated 2 out of 5 by from Need to pair 50% of the time. Sound isn't great Always need re-pairing to iPhone for no apparent reason. Sound is mediocre at best. Smell like nasty chemicals months after. Not please even it was purchased on sale.
Date published: 2020-02-22
Rated 3 out of 5 by from OK Left ear bud seems to connect whenever it wants to.. not the most comfortable and stick out of the ear alot more than I'd have liked. Decent enough product for the price regardless
Date published: 2020-02-20
Rated 4 out of 5 by from Not bad but expected more. I got two pairs over Christmas. one as a gift to myself & the other one just in case i needed a gift for someone. So iv'e been using them for about 2 months now. At first, the sound was a little weird to me. The sound didn't seem as clear as my Sony wired ear buds that i bought for $7. Plus, I love my music LOUD & these are not as loud. I bought these to use at work & unfortunately my left earbud barely makes it to 3 hours. My right one does so i have to use that on Mono connectivity while the left one charges. I have not been able to connect just my left earbud alone. I have to read the manual to see if that's even possible. I've also noticed some tearing off the edge of the button on one of my earbuds & like i said i only use them for work & if they are not in my ears, they are in its case so i'm not too happy about that considering I have only had them for 2 months. Speaking about the case, I think that is my favorite feature because it keeps my phone going. Although it does not provide a full charge like the manual claims. Maybe 60% at most. The one complaint about the case is that it emits a weird odor when i charge it & that worries me quite a bit. I still have the second pair, so I am very tempted to use those instead just to see if they work better than the ones i use now. All in all, the earbuds are good, the case being a charger for the earbuds & battery pack for other devices is a plus but considering there are other JAM earbuds at the fraction of the cost of these & last up to 12 hours, are these really worth buying for $100? I'm not entirely sure.
Date published: 2020-02-18
Rated 3 out of 5 by from Not the best sound quality and also the microphone is really bad I cant use them to take a call that's for sure
Date published: 2020-02-18
Rated 3 out of 5 by from Kept falling out The sound quality is amazing and if you're sitting still they stay in place, unfortunately, when you're moving about they constantly fall out of your ears
Date published: 2020-02-18
Rated 4 out of 5 by from Pretty good Were a bit stubborn pairing at first, and required a good study of the instructions and YouTube videos to make sure I was doing everything correctly. Once paired they worked great. Lots of spare 'buds' which was a nice surprise. Really useful and stylish charging case.
Date published: 2020-02-16
Rated 5 out of 5 by from Sturdy! This is the 2nd pair that I’ve bought, I jumped the gun in buying a new pair because I managed to wash one of my earbuds, but to my surprise it still worked. They last about 4 hours per bud, which is perfect for my work day. They’re great for the price. Would recommend!
Date published: 2020-02-12
Rated 3 out of 5 by from It’s very nice and discreet just wish the two ear buds work when you receive phone calls.
Date published: 2020-02-11
  • y_2021, m_1, d_17, h_21
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.12
  • cp_2, bvpage2n
  • co_hasreviews, tv_0, tr_352
  • loc_en_CA, sid_HX-EP900, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_jam-audio
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 72.76ms

Can you use just one earbud and leave the other in the case?

Asked by: Emilee
Actually yes keep one in the charger n only press the button on one n go to Bluetooth n it’s gonna say live mono n connect 
Answered by: User
Date published: 2020-12-01

True live ear buds brought my brother from USA when he is visiting us! ear buds excellent sound quality!! my problem is the ear buds never pair each other! either jam ultra works or jam ultra works!! unfortunately it never pairs even i fallow manual book

Asked by: IqbalHuzair
Turn off phones Bluetooth. Then press buttons on both headsets either two or three times..they should pair just fine.
Answered by: Babooshky
Date published: 2020-11-02

How do you see what percentage of charge the earbuds and the charging case are, on an iPhone?

Asked by: Kirsty5
Thank you for your question. It is different on other devices. Apple support will be able to tell you this information.
Answered by: Daniel
Date published: 2020-11-02

One of a sudden my right earbud’s volume dropped significantly. The left one works fine. I already restarted them, but it is still the same. 

Asked by: Joël57
I am having the same issue -- the right earbud is significantly lower volume than the left. I've done the steps outlined above three times and it doesn't make one difference in the performance of the earbuds. This started happening earlier this week. Is there anything else which can be done to reset or correct this issue?
Answered by: Dano8800
Date published: 2020-09-22

I have had 5 pair sound quality is great only problem I have had the left side has went out on them all

Asked by: Big Bank Frank
I had the same issue and I ended up finding the answer on a Best Buy blog - holding down the right side button to reset and re-pair the headphones worked. Periodically they do seem to lose connection but I'm always able to get it back using the reset.
Answered by: gmf2020
Date published: 2020-10-22

Why would the headphone disconnect after 2 mins of being conecting?

Asked by: MrsTeflon
Thank you for your question. The headphones will disconnect automatically if they are idle for too long (not playing any music), if they travel too far away from the device they are connected to, or if the battery on them is depleted.
Answered by: Daniel
Date published: 2020-09-22

I’ve followed the steps mentioned in the QandA. My buds still will not sync.

Asked by: Mimi
Thank you for contacting us. If you've followed the steps correctly with no luck connecting, please contact us at 888-802-0040 for further assistance and troubleshooting.
Answered by: Daniel
Date published: 2020-06-03

Why is one earbud so much quieter then the other? Like I can barely here it. Pretty disappointed to be honest

Asked by: Skeezix0323
We are sorry to hear this. Please contact Consumer Relations at 888-802-0040 Monday through Friday 8:30 a.m. to 5:00 p.m. EST or email cservice@jamaudio.com for assistance.
Answered by: Daniel
Date published: 2020-09-23
  • y_2021, m_1, d_16, h_17CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.12
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_147
  • loc_en_CA, sid_HX-EP900, prod, sort_[SortEntry(order=NUM_ANSWERS, direction=DESCENDING)]
  • clientName_jam-audio
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 2.59ms